Our Acquisitions

At IT Service Alliance, we believe we are worthy of being stewards of your legacy.

Why ITSA?

At IT Service Alliance, we believe we are worthy of being stewards of your legacy.

We have a tremendous amount of respect for how hard it is to be an entrepreneur and build your own business. You have worked to create a team, culture, and organization that creates real value for your customers and community.

We want to be stewards of your legacy. We don’t want to simply “buy you out” and change things overnight. We founded ITSA with the goal of being a true partner that you can trust to carry your business’ torch.

We are a majority founder & employee-owned platform with the goal of owning & operating businesses for the long term.

“After working with Nadim and Graeme the last serval months, I realized their excitement about building and reinforcing Salem Automation’s commitment in supplying system support, integration services and automated solutions to our existing and new customers well into the future! Feeling very assured we are leaving Salem Automation in great hands!!”

Tim Cochrane - Co-Founder, Salem Automation

What we will do for your business

We will be on the ground with you to lend a helping hand. We know how busy you are – and we are here to take things off your plate so you can get back to what’s most important, your customers. We’re responsive and here for you every step of the way.

Our Hands on Support for You

Human Resources

We are available to create a smooth people integration experience. We partner with Justworks as our PEO to take care of payroll, benefit enrollments and key operation elements so you don’t have to think twice about what’s going on behind the scenes. Plus, we also keep an eye on ways to reduce turnover and enhance the onboarding experience for all of your new hires.

Talent Acquisition

We know how hard it can be to find high quality talent that fits your needs. We have in-house talent recruiters that help fill your talent needs. We ensure that any open role will be filled by best in the industry as quickly as possible.

Finance & Accounting

We use Netsuite and Brex to help oversees reporting, banking reconciliation, accounts receivable, and all billing and invoicing so you can spend more time caring for your customers and less time on the books.

Service & Operations

We partner with ServiceNow to streamline and integrate all service operations – centralizing requests, incident management, resource management and workflows into a single, efficient platform. This ensures faster response times, improved service quality, and complete visibility across all operational functions.

Marketing & Sales

We leverage Salt Water Digital for marketing and Salesforce for sales operations, creating a unified approach to growth. By aligning campaigns with customer insights, we maximize engagement and encourage cross-selling opportunities across our portfolio, helping every customer get the most from our services.

Compliance

We centralize compliance across all of our businesses by partnering with Sprinto, ensuring every entity maintains best-in-class security standards. From SOC 2 Type II to ISO 27001 and beyond, we deliver enterprise-grade compliance at a fraction of the traditional cost—providing trust, transparency, and assurance to our customers and partners.

We structure deals to cater to you

We are willing to offer a written offer to buy your business within 2 weeks of receiving some basic information about your business.

Key Information:

Last 3 Years Financial Statements
Anonymized Revenue by Customer
Any proposed cost add-backs that you propose to help us understand the financials.

After we align on a valuation, we are ready and able to close your deal in 60 days.

FAQ

Is there a cost to the employee?

Not much. We want to ensure a smooth transition.
We take all finances off your plate.
We onboard you onto our PEO to integrate HR.

How can the equity be monetized?

No. You and your team have gotten your business to where it is today. We need all of you.

Who pays the bills?

We do. You no longer worry about vendor payments or invoicing.

How do my employees get paid?

Through our payroll service. We have each employee execute our platform employee agreements as well.

How do my employees get ownership?

Through our Broad Based Employee Ownership plan detailed in their employment contract.

What benefits do me and my employees get?

All full-time employees have access to all our benefits through JustWorks including medical, dental, vision, HSA and 401k matching.

Who will I be corresponding with?

With the founders of ITSA and our team who currently include; HR and Finance Managers.

Why should I partner with ITSA?

We believe in people first. Our model ensures that you and your employees benefit from our growing IT Services platform. Our back end support allows you to focus on servicing your customers best.

Why should I sell now?

We provide stability for you and your employees and maximize your valuation. Allow us to do the work helping you scale.

I’m ready to retire - what if I don’t want to stay onboard?

We believe that with our model your work life balance will become significantly better with less on your plate and faster growth of your equity. Unless you join us at the platform level, we take the burden away from running the business while you focus on serving your customers.

I’m concerned about the legacy of my business

We commend you on the business you and your employees have built to this day. It’s not easy to do what you have done. We pride ourselves in being responsible stewards of your legacy. We are committed to meeting the same quality and service standards that you have met throughout the life of your business. Our vision is to be the best IT services provider in the world and we will do this by partnering with you to maximize your potential by sharing key resources including back office functions, dedicated technician recruiting and training, accounting, hiring, software, and go-to-market collaboration including cross-selling and customer service collaboration.

How long do I stay if I sell my business?

We encourage our partners to stay on for as long as they want. Your presence helps us succeed. We hope that the equity incentives we provide will encourage you to stay on for 3-5 years or more!

What Your Employees Get

Employee Ownership

Better Benefits & Pay

Growth Opportunities

Stable Ownership

What Owners Get

Care for their Employees

Back-Office Support

Fair Deals

Flexibility

What We Look For in Partners

Our Companies

Salem Automation

Whether you’re working with modern technologies or maintaining legacy systems, Salem Automation provides the automation support and modernization strategies you need.

BCL Mainframe Services

BCL provides mainframe systems software administration and management. BCL’s primary business is to assist our national client base with selection, implementation, and administration of IBM compatible operating environments.

PARSEC

PARSEC Group was founded in 1986 to deliver the highest level of training and customer service with the best expertise in the industry.

Maintain Thriving Legacy Systems with ITSA