Careers Opening

Computer Operators at IT Service Alliance are responsible for monitoring and supporting the day-to-day operations of enterprise computing environments, including mainframe, midrange, and distributed systems. Key responsibilities include job scheduling and monitoring, responding to system alerts and error messages, performing tape and backup operations, and escalating incidents to the appropriate support teams in a timely manner. This role requires strong attention to detail, the ability to follow documented runbooks and procedures, and a commitment to maintaining service levels in a 24/7 operations environment. Prior experience in a data center or NOC setting with exposure to mainframe consoles and job scheduling tools is preferred.