About Us
We are a team of entrepreneurs, owners, partners, experts, and friends.
How We Started
IT Service Alliance (ITSA) was founded in 2023 based on the need for a new service model in the IT Services industry.
ITSA aims to partner with leading IT Services businesses to maximize their potential by sharing key resources (i.e., back office functions, dedicated technician recruiting and training, accounting, hiring, software etc.) and go to market collaboration (i.e., cross-selling and customer service collaboration).
The approach was to create a true partnership model that would help IT Service business owners by removing the stress of managing the business side of their companies and giving them the benefits of being part of a larger organization while retaining the local culture.
Every team member under ITSA is an owner. Partners, managers and employees will benefit through direct equity ownership, partnership bonuses and regional promotion opportunities.
This new model brings forward true partnership at the platform-level and is dedicated to providing owners with the freedom of business autonomy and the commitment to keeping the business’s unique culture. When you join our alliance, we make it easy for you.
Our Core Values
S.E.R.V.E
Service
We provide best-in-class service to our partners and our employees, and we support our partners in providing that same service to their clients.
Excellence
We hold ourselves to the highest standards. We continually raise the bar and drive our teams to deliver the best for our partners and our customers.
Reliability
We are an alliance you can trust. Technology is at the core of our service offering and we provide our partners and their customers with reliable technology and services that power their businesses.
Virtue
We conduct ourselves with integrity, honesty, and transparency in all our interactions. We believe in doing the right thing, even when it’s not the easiest path. Our commitment to virtue guides our actions, and relationships, fostering a culture of ethical business practices.
Expertise
Our team comprises highly skilled professionals with deep knowledge and experience in the IT services industry.We leverage our collective expertise to deliver innovative solutions that address the complex challenges faced by our clients.
